OUR CLIENTS TELL US HOW WE DID

 

Our performances are unique.....our performers are professionals....experts in the history surrounding the character....they don't just "act and run." 
We pride ourselves in being aware of the needs of our audiences at all levels.
We entertain....we teach.... Edutainment at its best.

Travis

Bryan/College Station Eagle, June 16, 2005


Normally we receive Evaluation Forms after a performance, but occasionally we receive a letter of thanks.

The following is from Stephen S. Cure, Director of Educational Services for the Texas State Historical Association, referring to a performance by Bob Heinonen on June 6, 2006:

June 21, 2006

Dear Bob:

Thank you for helping to make Connecting Texas: Los Cominos Reales such a successful program. The Texas State Historical Association takes great pride in providing quality adult learning opportunities through the Heritage Travel Program. This year's participants greatly enjoyed learning from your Stephen F. Austin presentation at Washington-on-the-Brazos. In the program evaluation, many people cited your presentation as a personal highlight that added to their understanding of the history of Los Caminos Reales.

We appreciate you giving so generously of your time and talents.

Stephen S Cure                                    Terri Killen
Director of Educational Services        Senior Education Specialist


Here are a few of our client's written comments!
For comments from schools, click here.

Jack held the audience attention during his entire presentation (all eyes were on him.) Everyone asked was very impressed with his demeanor and knowledge of the subject matter! Excellent!!

How do you feel about our service to you? Outstanding service from initial contact through the entire process.


This is from Mr. Chuck Frankenfield with the Walnut Ridge Baptist Church in Mansfield
about Jack Edmondson's presentation of James Bowie on November 16, 2009.

Those who are truly interested absolutely love it and that is why we offer a diversity in programming. I have only heard wonderful reviews and comments about your performance. This is a wonderful service to people who have low vision and can not read as well, but have a love of history. Especially factual history from the point of view of the participant.

How do you feel about our service to you? I always appreaciate your professionalism. Everything is mailed on time and you are always on time. It would be great if you would email your invoice, w-9 and publicity media also.


This is from Ms. JJ Gurley at the Forum at Memorial Woods in Houston
about Bob Heinonen's performance of Charles Goodnight on October 21, 2009.

The seniors really enjoyed your presentation & were impressed by your extensive research into the era! They all said we should do this again! Thanks Bob! 10 years & counting - you never fail to impress me!

How do you feel about our service to you? You have always been very professional & enthusiastic about your involvement with our senior programming.


This is from Ms. Marlene Norris at the City of Roanoke Senior Center in Roanoke
about Bob Heinonen's performance of William Barret Travis on September 30, 2009.

Helen Garrison told the story of Cynthia Ann Parker in good English in a voice easy to understand.

How do you feel about our service to you? Very good.


This is from a resident at Atria Collier Park in Beaumont
about Helen Garrison's performance of Cynthia Ann Parker on August 14, 2009.

Ms. Garrison had us mesmerized - I was so thoroughly absorbed in the oral presentation that I actually believed in it and was a witness to her kidnapping and her life! What many of us knew of the Indians comes from old-time movies - biased against them by what we saw - scalping, murder, ....I am grateful for the insight her performance gave us. The audience was bound - personally, my only objection lay in the fact that the "show" ended!!!

This is from a resident at Carriage Inn in Bryan
about Helen Garrison's performance of Cynthia Ann Parker on August 12, 2009.

Thoughts expressed by residents:
Accurate facts were followed by questions which were answered well.
Especially interesting was the description of his attire, wig included.
Timing was good.
Good explanations.
Presentation itself was good (no hesitations)
Please come back with the Constitution and Bill of Rights
As a part of the Henry family, I have had letters of value to a Texas historian; I am trying to locate them, having passed them on, so I can make copies for Mr. Heinonen.
If he will only drop the "on", our names will be the same.

All were unanimous in their praise!

I personally think that now, perhaps more than ever before, we need to hear more about our history and government. Keep going!!!

How do you feel about our service to you? It's great and we are most appreciative.


This is from Ms. Norma Lowder who is a resident at University Place in Houston
about Bob Heinonen's presentation of Patrick Henry: Why America on July 8, 2009.

Excellent, everytime he comes our residents are thoroughly entertained and rave about how wonderful Bob's performances are.

How do you feel about our service to you? Wonderful service


This is from Ms. Jessica Stradley who is the Activities Director at Three Fountains in Dallas
about Bob Heinonen's performance of Patrick Henry: Why America on June 22, 2009.

I was able to see his performance for the first time. I thought it was wonderful. He played the role of Patrick Henry very well. Then afterwards he told us about Patrick Henry and about his life. Very interesting performance.

How do you feel about our service to you? I'm glad I was a part of this. I believe it is great that someone with talent is able to come and practice for us. We are honored and we welcome him anytime.


This is from Ms. Sharon Flutt who is the Activities Director at Heritage Place in Fredericksburg
about Bob Heinonen's dress rehearsal of Patrick Henry: Why America on June 16, 2009.

Mr. Heinonen actually becomes the character. His historical accuracy is right on target. You never think of him as an actor - he becomes the character - the mark of a great stage person. Audience was completely drawn into the narrative. From his first word, you do not think Bob Heinonen, as he is Charles Goodnight.

This is from Mr. Wayne Sebesta who is a resident at Atria Collier Park in Beaumont
about Bob Heinonen's presentation of Charles Goodnight on April 16, 2009.

Helen Garrison acted out Cynthia Ann Parker with costume, simplicity, and eloquence. It was difficult to separate the actress from the character she was portraying. Her skill in delivery was measured, even, and completely spellbinding. There was little doubt that Cynthia Ann was speaking.

The history of this remarkable woman came across seemingly effortlessly. Our audience was mesmerized. Not a shuffle of chairs, or harrumpgh could be heard. But, you could have heard a pin drop. In my lifetime (76) I have witnessed many professional theatricals in many places. Never in my life have I witnessed such vivid and absolute authenticity, well maybe Ethel Merman in "Annie Get Your Gun".

We were very grateful for her talent, thought, and time. We commend her dedication to this characterization and depth of research, which kept her so intimately true to the life she portrayed.

We cannot recommend her highly enough. Words do not do justice. You have to be a witness to this magic.

This is from Ms. Rebecca D. Snell who is Co-coordinator for St. Helena's Episcopal Church Senior Fellowship in Boerne
about Helen Garrison's presentation of Cynthia Ann Parker on March 26, 2009.

Jim Bowie was both entertaining and informative. He kept a very diverse audience in awe.

How do you feel about our service to you? I love all the actors & actresses - - - - -


This is from Ms. Mary Sykes with the Best Southwest Bookfest in Lancaster
about Jack Edmondson's presentation of James Bowie on March 27, 2009.

Couldn't be better!

This is from Ms. Sally Lane who is with the Moss Acres Woman's Club in Dallas
about Jack Edmondson's presentation of Sam Houston on January 8, 2009.

"I loved it"
"Remember the Alamo"
"Loved the costume"
"Very friendly"
"Good job"
"Fabulous!"
"Great!"
---From residents at The Concierge! The performance was great. The residents enjoyed it. They were asking later if next time there could be 2 people together with some music. They loved to be entertained! Great job! Thank you for calling us to get this set up!

This is from Ms. Tammy Rainey who is the Activities Director for The Concierge in Houston
about Bob Heinonen's presentation of William Barret Travis on February 17, 2009.

Your program was enjoyed by all - we are still hearing compliments on our 2008 entertainment!

How do you feel about our service to you? Very professional


This is from Ms. Georgia Pirtle who is the Owner of Georgia Pirtle Crop Insurance in Buckholts
about Bob Heinonen's presentation of A Cowboy's Christmas on December 7, 2008.

Wonderful program. Good information and facts on George Durham. He is a Texas Hero we did not read much about in Texas history. Residents are always interested in learning about something new.

How do you feel about our service to you? Our room/location changed for this performance. We appreciate Bob for being so flexible and understanding.


This is from Ms. Patricia who is an Activities Coordinator at Park Central Retirement Community in Amarillo
about Bob Heinonen's presentation of George Durham on January 13, 2009.

The staff and residents at Wynwood Vernon think that Texas Heroes and Bob Heinonen do an outstanding presentation. We have people outside of the community come to see the performance. We look forward to having you come to our community.

How do you feel about our service to you? The service has always and continues to be great. Bob personally calls to confirm the performance.


This is from Ms. Mamie McArthur who is the Executive Director at Wynwood in Vernon
about Bob Heinonen's presentation of William Barret Travis on July 14, 2008.

Residents were spellbound but not at all bored. What I heard was very good. I know we have someone coming to do "Cowboy Christmas" on Dec. 5. Could you get me info on other performances.

How do you feel about our service to you? Good.


This is from Ms. Pam Lane who is the Activities Director at Meadowstone Place in Dallas
about Jack Edmondson's presentation of Sam Houston on October 28, 2008.

Very valuable service. The Texans loved it as well as our many Yankees.

This is from Ms. Sally Kersting at St. Joseph Village in Coppell
about Jack Edmondson's presentation of Sam Houston on October 18, 2008.

Residents talked about it for several days - enjoyed very much.

How do you feel about our service to you? Very responsive - a delight


This is from Ms. Judy Emely at Carriage Inn - Bryan in Bryan
about Jack Edmondson's presentation of Sam Houston on August 11, 2008.

As always, we all enjoyed William B. Travis. [They had a performance at each of their three facilities.] Most favorite is the question & answer session after. Everytime we learn something new.

How do you feel about our service to you? Excellent. Very professional. Thank you Bob!


This is from Ms. Ameka Mobley who is the Activities Director at Park Central Retirement Community in Amarillo
about Bob Heinonen's three presentations of William Barret Travis on July 15, 2008.

Bob Heinonen did a wonderful job telling us about Charles Goodnight and his wild experiences driving cattle back and forth across this country. He made it so life-like.

How do you feel about our service to you? This is a very kind service you do for us and we appreciate it very much. We'll welcome you back.


This is from Ms. Annie M. Webb who is a resident at The Plaza at The Buckingham in Houston
about Bob Heinonen's presentation of Charles Goodnight on June 16, 2008.

This has been the second presentation by Mr. Heinonen that I have attended (and thoroughly enjoyed). His ability to reflect mannerisms seem appropriate to the time periods - and locations - that his character occupied. I believe that all of us in our "mature" community can relate to the emotions he brings out and hope that younger audiences reap the same rewards. This is from resident Mr. RHH

How do you feel about our service to you? Working with Bob is a joy! He is professional, timely, and very helpful in programming - offering suggestions on choosing certain performers to coincide with current/relevant events/dates/holidays or seasons.


This is from Ms. Emily Yeager who is the Activities Director for Querencia at Barton Creek in Austin
about Bob Heinonen's presentation of Isaac Cline on May 20, 2008.

Bob Heinonen presents an act that will blow you away. From his clothes, to his strong voice, to the way he tells his story, Bob pulls you in and makes you want to know more. He has an extensive knowledge of history and a strong and enjoyable stage presence.

How do you feel about our service to you? The service was perfect. Entertainment was on time and excited to perform. A very kind gentleman.


This is from Ms. Debbie Griffin who is the Activities Director for Windsong in Lubbock
about Bob Heinonen's presentation of Stephen F. Austin on April 17, 2008.

Jack Edmondson exceeded our expectations. He was such a personable visitor to our group and his performance was outstanding. The church's microphone was "squawking" at the beginning of his presentation and was turned off. He did not need the microphone as his booming strong voice carried through the large room. Jack was completely unflappable through it all.

How do you feel about our service to you? We can suggest no improvements. It couldn't have been better.


This is from Ms. Lola Rogers for the Northwest Bible Church Three Score or More Group in Dallas
about Jack Edmondson's presentation of Sam Houston on April 22, 2008.

Our Stanzel Heritage Celebration on Sat. April 12, 2008 was a huge success. Contributing greatly was Bob Heinonen's portrayal of Stephen F. Austin. His performance was mesmerizing and we thank him for making our celebration a truly memorable event.

This is from Ms. Eugenia Reeves who is the Executive Director of the Stanzel Model Aircraft Museum in Schulenburg
about Bob Heinonen's presentation of Stephen F. Austin on April 12, 2008.

WE LOVE TEXAS HEROES!

How do you feel about our service to you? Your service was totally timely and professional.


This is from Ms. Leslie Gillespie who is the Activities Director at Parkwood Retirement Community in Bedford
about Linda Sander's presentation of Susanna Dickenson on April 10, 2008.

Outstanding! What a wonderful portrayal of Cynthia Ann. We were overwhelmed by Helen's knowledge & ability to fit so much information into such a short amount of time. Thank you for making history live at Park Central!

How do you feel about our service to you? You make bringing a program into our home effortless! Each performer has been kind, easy going & very professional. They are like pop-up dolls who appear, amaze, inform & vanish. We love it all.


This is from Ms. Ameka Mobley who is the Director of Activities at Park Central Retirement Communities in Amarillo
about Helen Garrison's presentation of Cynthia Ann Parker on February 19, 2008.

The residents thoroughly enjoyed this program. I probably had 40 residents at the program and a number of them told me the next day how much they enjoyed it.

How do you feel about our service to you? We love it. We have so many new residents and they are really enjoying the programs.


This is from Ms. Debra Crump who is an Activities Director at Park Central Retirement Communities in Amarillo
about Helen Garrison's presentation of Cynthia Ann Parker on February 19, 2008.

Wonderful performance! We had 52 residents attend. Helen became Cynthia Ann Parker right before our eyes. A beautiful story was told for everyone to enjoy. We would like Helen to come back to tell another one of her stories. She answered many questions from our residents & guests. Thank you Helen!

How do you feel about our service to you? Very professional.


This is from Ms. Pat who is an Activities Director at Park Central Retirement Communities in Amarillo
about Helen Garrison's presentation of Cynthia Ann Parker on February 19, 2008.

We have been using "Texas Heroes" for several years now and our residents always thank us for the excellent (entertaining & educational) programing. We will continue to include TH on our schedule!

This is from Ms. Leslie Gillespie who is the Activities Director at Parkwood Retirement Community in Bedford
about Jack Edmondson's presentation of Sam Houston on January 17, 2008.

We anticipate each visit and respect your knowledge and presentation.
They continue to be fascinated by the fire! A+

How do you feel about our service to you? You are one of us. Come again!


This is from Ms. Norma Lauder who is a resident at University Place in Houston
about Bob Heinonen's presentation of A Cowboy's Christmas on December 14, 2007.

Great performance! We had 42 residents attend today. They enjoyed the stories. Great activity for men to take part in.

How do you feel about our service to you? Wonderful. Very professional. Always comes early & visits with residents. Enjoyed meeting your father.


This is from Ms. Ameka Mobley who is the Director of Activities at Park Central Retirement Communities in Amarillo
about Bob Heinonen's presentation of A Cowboy's Christmas on November 28, 2007.

It is with a great deal of gratitude to our Activity Director for inviting me to respond to your request for an assessment critique of your most recent visit. This was my first time attending one of the Texas Heroes programs.

I found your storytelling abilities and stage presence were realistic and transforming. Your storytelling was so clear and believable, the stage props were amazing that my mind was transported from the Terrace at Clear Lake to the campfire chat, by the swollen river's bank, on a cool December day in the 1800's.

My wife had gone to an earlier years presentation and found the storytelling to be great and that she recommended that I attend this opportunity. At first I told her I would think about it.

When the Activity Director posted your coming back again she suggested we could both go. However, the day you were scheduled found that the time and date conflicted with her scheduled medical appointment. Ergo, I was curious enough to sign up and went to "check" it out. I am glad that I did as the program and set was great. The speaker held my attention through out. My wife was correct in her assessment and now we are both hoping to see the next program you offer.

This is from Mr. John L. Sinnard who is a resident at The Terrace at Clear Lake in Webster
about Bob Heinonen's presentation of A Cowboy's Christmas on December 13, 2007.

He was very engaging. The residents really enjoyed the cowboy concept. He was well dressed in the entire outfit; he just forgot his horse. I would love to have him back anytime. So many of my residents could follow him because they grew up during the cowboy era. Very enjoyable. It kept you wanting more.

This is from Ms. Amy White who is the Activities Director at St. Dominic Village in Houston
about Bob Heinonen's presentation of A Cowboy's Christmas on December 11, 2007.

Different, fresh, entertaining! Our residents talked about it for days afterward!

How do you feel about our service to you? Great!


This is from Ms. Stephenie Duke who is the Activity Director at The Wellington at North Richland Hills in North Richland Hills
about Bob Heinonen's presentation of A Cowboy's Christmas on December 6, 2007.

Great job. Keep them coming.

How do you feel about our service to you? Excellent


This is from Ms. Laura Eaton who is the Director of Resident Services at Parkway Place in Houston
about Jack Edmondson's presentation of Sam Houston on November 2, 2007.

Great job! Always!

How do you feel about our service to you? Bob Heinonen is always friendly & talks with the residents.


This is from Ms. Danielle Harris who is the Activity Director at Carriage Inn in Katy
about Bob Heinonen's presentation of Old Rip Ford on October 22, 2007.

Bob Heinonen always does such a fantastic job! He's always friendly, on time and very entertaining. He even goes the extra mile and invites residents that are walking by to come in and enjoy the show.

How do you feel about our service to you? It's wonderful. I like that I can plan up to a year in advance and know that my confirmation won't get lost or forgotten.


This is from Ms. Ashley Hines who is the Activity Director at Three Fountains in Dallas
about Bob Heinonen's presentation of Old Rip Ford on October 8, 2007.

The program was way beyond my expectations. Very professional and informative and entertaining.

How do you feel about our service to you? Excellent communication


This is from Mrs. Gail Powell who is with the Seniors Ministry at St. Helena's Episcopal Church in Boerne
about Bob Heinonen's presentation of William Barret Travis on October 18, 2007.

Helen Garrison brought this little known woman to life. When she told about Hallie having an 18 pound baby, we wondered how someone as small as Helen could do that -- she really was Hallie to us!

How do you feel about our service to you? We love your presentations. We only wish there were more of them.


This is from Ms. Frances Smith who is a resident at Atria Collier Park in Beaumont
about Helen Garrison's presentation of Hallie Crawford Stillwell on October 11, 2007.

I wish all schools had the opportunity to have history presented to them in this manner. It helps you remember.

How do you feel about our service to you? Excellent


This is from Ms. Bonnie Burg who is the Activity Director at Heritage Place in Fredericksburg
about Bob Heinonen's presentation of William Barret Travis on June 14, 2007.

We loved it! It was a great performance of the character Bowie. The history was very in depth. I was surprised how many residents asked questions. Jack answered in great detail and shared more information about the life and death of Bowie. All residents enjoyed this performance.

How do you feel about our service to you? Perfect. Very professional.


This is from Ms. Pat who is an Activities Director at Park Central Retirement Community in Amarillo
about Jack Edmondson's presentation of James Bowie on September 11, 2007. Jack performed in three different Park Central communities on the same day.

Jim Bowie was great and Jack portrayed him wonderfully. He was very entertaining and informative. We would love to see him again.

How do you feel about our service to you? Great


This is from Ms. Debra Crump who is an Activities Director at Park Central Retirement Community in Amarillo
about Jack Edmondson's presentation of James Bowie on September 11, 2007. Jack performed in three different Park Central communities on the same day.

The performance was great. Residents & staff was very impressed with the storytelling & facts about the Alamo that they did not know. Mr. Bob was great. Will send pictures if we have some really good ones to show. Christmas Cowboy sounds like a winner for us. Will let you know for sure soon.

How do you feel about our service to you? Fine.


This is from Ms. Nancy Hayes who is the Activities Director at Park Manor - Westchase in Houston
about Bob Heinonen's presentation of William Barret Travis on August 9, 2007.

The performance was great. Way beyond our expectations. A must see performance for all ages. It was so interesting that everyone wants a repeat performance. Will have Bob Heinonen back anytime. Enjoyable as well as informative about Texas History.

How do you feel about our service to you? Excellent. Made us feel that we were important to you as a customer. Kept us informed of any changes. Was very upfront with all details. Look forward with working with you again.


This is from Mr. Roy Conley who is a manager at Stone Brook Retirement Community in San Marcos
about Bob Heinonen's presentation of Charles Goodnight on July 6, 2007.

Residents loved him. He stayed & answered a lot of questions. We are purchasing his book for our library.

How do you feel about our service to you? Excellent


This is from Ms. Laura Eaton who is the Director of Resident Services at Parkway Place in Houston
about Jack Edmondson's presentation of James Bowie on July 6, 2007.

I wish all schools had the opportunity to have history presented to them in this manner. It helps you remember.

How do you feel about our service to you? Excellent


This is from Ms. Bonnie Burg who is the Activity Director at Heritage Place in Fredericksburg
about Bob Heinonen's presentation of William Barret Travis on June 14, 2007.

Helen Garrison was exceptional in her portrayal of Hallie Stillwell. She captivated the audience from the beginning and I think most were sad to see it end. She held the audience's attention the entire time. We would definitely use Texas Heroes again. It was an outstanding program.

How do you feel about our service to you? Excellent service


This is from Mrs. Sharry Rathbrun who is the Program Chair for the Moon McGehee Chapter of the Daughters of the Republic of Texas in San Marcos
about Helen Garrison's presentation of Hallie Crawford Stillwell on May 3, 2007.

Great program with a new and refreshing approach to education of Texas history. Residents really got into the story being told, which stimulates the mental senses. Thank you for the excitement and information offered. We hope to continue to use your service in the future. Wonderful opportunity to inform residents, who may relate to much of the events in this bit of history.

This is from Ms. Rebecca Robins who is the Activities Director at Grand Court - Lubbock in Lubbock
about Bob Heinonen's presentation of Charles Goodnight on May 4, 2007.

This was so enjoyable. The residents were spellbound. For the first time I really understand what "Remember the Alamo" means!

How do you feel about our service to you? Professional - All the way


This is from Ms. Jan Stump who is the Activities Director at Camden Royal Oaks Retirement Community in Houston
about Bob Heinonen's presentation of William Barret Travis on May 9, 2007.

Texas Heroes provides much more than entertainment - - they present living legends to preserve our history. It's a greatly appreciated endeavor. Very professional and educational.

This is from Mr. Larry Cooley who is an officer with the Texas Council of Treasure Clubs
about Bob Heinonen's portrayal of Charles Goodnight on March 24, 2007, at their annual conference dinner

A great performance by a very talented man. His knowledge of the subject matter was impeccable & showmanship & enunciation that of a perfectionist. Feel that it was of great value as many of us were not reared in Texas & knew less of the subject matter than most.

This is from resident Orran Kelly at Atria Collier Park in Beaumont
about Bob Heinonen's portrayal of Stephen F. Austin on February 8, 2007

Since you've already heard my comments [in person], I decided to ask residents for theirs. Included are:

  • "My husband and I both went to Austin High School; we learned more about Mr. Austin from Mr. Heinonen than in school."
  • "You brought SFA to life."
  • "Time passed quickly; we were not bored."
  • "You have wonderful memory for details."
  • "You displayed a depth of knowledge."
  • "Easy to follow."
  • "Should be in a Texas history class."
  • "Rivoting...tremendous...enthralling."
  • "Like a story book."
  • "I learned a lot."
  • "I was mesmerized."
  • "Clear, never faulted."
  • "Kept us entertained."
  • "Tells it like it is."
  • "You have done much research."

    This is from Ms. Norma Lowder who is a resident of University Place in Houston
    about Bob Heinonen's performance as Stephen F. Austin on January 12, 2007.
    Ms. Lowder is a retired Principal of the High School for the Performing & Visual Arts, Houston.

    As always, we all enjoyed the "Rip Ford" Cowboy Christmas program. Our residents sit back and relax and get ready to hear a real Texas History Story. We were captivated by this new character we had not yet seen. We knew it was going to be good by the way Bob had set up the scene. Pat

    How do you feel about our service to you? You are great and I have enjoyed getting to know you through your performances at Park Central. Debra
    Great! Pat


    This is from the two Resident Service Coordinators at Park Central Retirement Community in Amarillo
    about Bob Heinonen's three presentations of A Cowboy's Christmas on November 29, 2006.

    I really enjoy your performances as well as the residents at The Continental. The Cowboy Christmas was great. With the fire and all, it was very authentic. Debra

    As always, we all enjoyed the "Rip Ford" Cowboy Christmas program. Our residents sit back and relax and get ready to hear a real Texas History Story. We were captivated by this new character we had not yet seen. We knew it was going to be good by the way Bob had set up the scene. Pat

    How do you feel about our service to you? You are great and I have enjoyed getting to know you through your performances at Park Central. Debra
    Great! Pat


    This is from the two Resident Service Coordinators at Park Central Retirement Community in Amarillo
    about Bob Heinonen's three presentations of A Cowboy's Christmas on November 29, 2006.

    Texas Heroes programs are always done very well. Something out of the ordinary providing a history lesson that is informative and entertaining. A nice variety to any activity program.

    How do you feel about our service to you? Great!

     

    This is from Ms. Mary Petty who is the Activity Director at Hamptons at Greenridger in Tyler
    about Bob Heinonen's presentation of A Cowboy's Christmas on December 6, 2006.

    The performances get better each time. Residents often speak of the "Historian". They love every performance and talk about for days afterward. Residents immediately start talking about getting him back for another character.

    How do you feel about our service to you? Not a thing to complain about! Residents at Garden Estates of Tyler never tire of Texas Heroes.

     

    This is from Ms. Carolyn Rowden who is the Marketing Director at Garden Estates of Tyler in Tyler
    about Bob Heinonen's presentation of A Cowboy's Christmas on December 6, 2006.

    Thanks alot we would love to have you again! Great service. Very friendly. Clear speaking. We loved the questions and answers. Loved the outfit. Used the stage very well.


    This is from Ms. Chartese Thompson who is the Activities Director at The Continential in Austin
    about Bob Heinonen's portrayal of William Barret Travis on August 22, 2006.

    Bob Heinonen and Texas Heroes continue to be a very popular program. We always have a very good turn out.

    How do you feel about our service to you? A great way to expand an Activities Program! Add a bit of education to your mix.

     

    This is from Ms. Leslie Gillespie who is the Activities Director for Independent Living at Parkwood Retirement in Bedford
    about Bob Heinonen's portrayal of George Durham on August 15, 2006.

    Jack does a superb job. [He has] A great memory with facts to match. Dressed appropriately and uses props at the right time.

    How do you feel about our service to you? No complaints.

     

    This is from Mr. Fred A. Paul who is a resident at Franklin Park at City View
    about Jack Edmondson's portrayal of Sam Houston on July 13, 2006.

    Bob, I had several positive feedbacks of your performance. Those who were not Texans found it very informative. I remember our studying about this when I was in school, growing up in New Mexico. But I loved hearing & seeing you "in character." I also thought your taking us back to his grandfather was wonderful & of course really gave a lot to the history.

    How do you feel about our service to you? We appreaciate your taking questions & comments follwing the performance. You allowed them to come forward to see your outfit and of course they continued to have more questions. It made for a delightful evening.

     

    This is from Ms. Liz Hamlett who is the Activities Director at The Waterford at Mesquite in Mesquite
    about Bob Heinonen's portrayal of Stephen F. Austin on June 22, 2006.

    This story evolved in a rather round-about way, but it was worth the wait!

    How do you feel about our service to you? As always - Great! We look forward to our next "hero"!

     

    This is from Ms. Leslie Gillespie who is the Activities Director for Independent Living at Parkwood Retirement in Bedford
    about Bob Heinonen's portrayal of Isaac Cline on June 22, 2006.

    All of our residents had fantastic comments about the program. They all want Texas Heroes to come back as soon as possible.

    How do you feel about our service to you? Excellent! I appreciate you calling me to set up programs. I get so busy!

     

    This is from Ms. Renee Jaramillo who is the Social Coordinator at The Conservatory at Wells Branch in Austin
    about Bob Heinonen's portrayal of Charles Goodnight on June 30, 2006.

    I am not a native Texan (having been from Louisiana). I learned more about this phase of Texas history than I ever knew before. Mr. Heinonen's presentation was very intense and very interesting. History was never one of my favorite subjects, but I wish he could have been my teacher. He missed his calling if he was not a history professor. I hope to have the opportunity to hear him again soon. History would never be a dull subject again.

    This is from Ms. Doris Pearson who is a resident of Atria Collier Park in Beaumont
    about Bob Heinonen's performance as William Barret Travis on June 14, 2006.

    Your presentations are interesting and fact-filled for all ages ranging from history classes in junior and senior high schools to informative lectures to senior citizens. Our retirement community residents eagerly anticipate each program. We feel that each of your heroes has become a personal friend.

    This is from Ms. Norma Lowder who is a resident of University Place in Houston
    about Bob Heinonen's performance as John Neely Bryan on June 16, 2006.
    Ms. Lowder is a retired Principal of the High School for the Performing & Visual Arts, Houston.

    All of our residents @ Cottage Village totally enjoy Bob's programs -They're very educational & very interesting to our residents & staff - Thank you so much!

    How do you feel about our service to you? Bob has always put on an excellent performance

     

    This is from Ms. Tonya Fulford who is the Activities Director at Atria Cottage Village in Lubbock
    about Bob Heinonen's portrayal of William Barret Travis on May 19, 2006.

    Outstanding performance. Very well received.

    How do you feel about our service to you? We were very pleased. This was our second time. Both were great.

     

    This is from Ms. Phyllis Forehand with the Arlington Women's Club in Arlington
    about the performance by Linda Sanders as Susanna Dickenson on April 20, 2006

    The performance by Texas Heroes are always a highlight of our Texas Independence Day Celebration! They have established a good reputation and always play to a "standing-room-only" crowd. Our patrons are learning to show up early to be able to get a seat.

    How do you feel about our service to you? I have always been very pleased with your service - NO COMPLAINTS!

     

    This is from Mrs. Anne McGaugh who is the Director of Education at the Star of the Republic Museum at Washington-on-the-Brazos
    about performances by Elizabeth Seibert as Susanna Dickenson and Mary Austin Holley and Bob Heinonen as William Barret Travis and Stephen F. Austin on March 4-5, 2006

    It is real informative and easy to follow through with and to understand. It brings all aspects to life as if you were there. It is terrific in all aspects.


    This is from a resident at Atria Collier Park Retirement Community in Beaumont
    about Bob Heinonen's portrayal of Robert S. Neighbors on February 9, 2006.

    This presentation was a real surprise. In the past, characters [not from Texas Heroes] telling their tales have been enjoyable, but Mr. Heinonen became Charles Goodnight, and never slipped out of character. It was very entertaining; his descriptive style made it real for all of us. Now, we want to meet the other Heroes!

    How do you feel about our service to you? Very professional; all questions answered and all calls returned promptly.

     

    This is from Mrs. Ruth Mason representing the Seniors Group St. Michael & All Angels Episcopal Church in Dallas
    about Bob Heinonen's portrayal of Charles Goodnight on February 2, 2006.

    "Charles Goodnight" was very entertaining - probably one of the best we have seen! We loved the characterization!

    How do you feel about our service to you? Very good value - great way to keep my residents's minds active. You are NEVER too old to learn!

     

    This is from Ms. Leslie Gillespie who is the Activities Director for Independent Living at Parkwood Retirement in Bedford
    about Bob Heinonen's portrayal of Charles Goodnight on January 31, 2006.

    This is one service that continues to be at the top of our list!. Performances are always top notch and our residents always come away wanting more!

    This is from Ms. Leslie Gillespie who is the Activities Director for Independent Living at Parkwood Retirement in Bedford about Bob Heinonen's presentation of A Cowboy's Christmas on December 13, 2005.

    I think Bob Heinonen does an excellent performance as one of our Texas Heroes. Look forward to his programs.

    This is from Chuck who is a resident at Atria Collier Park in Beaumont about Bob Heinonen's presentation of A Cowboy's Christmas on December 9, 2005.

    Loved Helen as Cynthia Ann Parker and she was equally as good at Hallie Crawford Stillwell. Our residents are always receptive to your programs and enjoy learning bits of Texas History they may not have known.

    How do you feel about our service to you? We continually search for educational programming and Texas Heroes provides education along with entertainment.

     

    This is from Ms. Leslie Gillespie who is the Activities Director for Independent Living at Parkwood Retirement in Bedford about Helen Garrison's performance as Hallie Crawford Stillwell on September 8, 2005.

    Granny G

    I wanted to tell you how much our residents enjoyed "Granny G" yesterday! She was wonderful and captivated our residents with her storytelling. I took some photos and will email those to you and her this week. Her stories were wonderful reminders of similar childhoods of our residents who are in their 80's and 90's. She reminded all of us that we need to share our stories and lives so they can be passed on to future generations.

    We "kicked off" National Assisted Living Week yesterday and will be celebrating through Saturday, September 17th. Granny G was a great way to start off our exciting week of events and we THANK YOU and Granny G.

    I am enclosing a check for $175.00 for her presentation. We look forward to seeing you and your fellow historians in the future!

    How do you feel about our service to you? Excellent - very responsive to our request & professional from beginning to end.

     

    This is from Ms. Judy Grayson who is the Community Relations Director at Hearthstone Assisted Living at Cottonwood in Temple about Helen Garrison's performance as Granny G on September 11, 2005.

    This well-prepared & presented story of Texas Heroes should be available to all students of our state's history.

    This is from Ms. Norma Lowder who is a resident of University Place in Houston about Jack Edmondson's performance as Sam Houston on August 12, 2005. Ms. Lowder is a retired Principal of the High School for the Performing & Visual Arts, Houston.

    Found Mr. Edmondson an erudite scholar of history. I've seen only one performance of this series of programs but am anticipating all future ones. Mr. Edmondson made Jim Bowie come alive for me and I thoroughly enjoyed his performance. It seemed that the audience especially repsonded to Mr. Edmondson's witty asides and I felt his passion for his subject.

    How do you feel about our service to you? I, like most other residents of Collier Park, thirst for knowledge and entertainment and these appearances provide that and more.

     

    This is from resident N. C. who lives at Collier Place Retirement Community in Beaumont about Jack Edmondson's performance as James Bowie on August 11, 2005.

    I think this was an amazing performance and idea. So many people know bits & pieces about Texas history but this just really made it all come together. I want to have another performance.

    How do you feel about our service to you? The service was great. Giving out pre-made flyers is a wonderful touch. It lets us advertise properly & takes some of the work off us. Also the phone call the week before is just great customer service. Sometimes when you set up events so far in advance you wonder if the performer remembered your engagement.

     

    This is from Ms. Susan Clayton who is the Activities Director at Belmont Village at West University in Houston about Bob Heinonen's performance as William Barret Travis on July 12, 2005.

    This should be a part of the history curriculum in our schools.

    This is from Ms. Norma Lowder who is a resident of University Place in Houston about Bob Heinonen's performance as George Durham on June 17, 2005. Ms. Lowder is a retired Principal of the High School for the Performing & Visual Arts, Houston

    As always, the Texas Heroes program is greatly anticipated and well attended. We will continue to book future programs.

    How do you feel about our service to you? As Activity Director, I am always looking for different avenues of entertainment and continuing education. Texas Heroes fills both needs beautifully..

     

    This is from Ms. Leslie Gillespie who is the Activities Director at Parkwood Retirement Community in Bedford about Bob Heinonen's performance as Stephen F. Austin on June 23, 2005.

    Superb!.

    This is from Ms. Diane Parrett who is the Activities Director at Collier Park Retirement Community in Beaumont about Bob Heinonen's performance as Charles Goodnight on June 16, 2005.

    Bob's program is wonderful. We all at Atria love him!

    How do you feel about our service to you? This service has been very educational to our residents & staff - Thanks.

     

    This is from Ms. Tonya Fulford who is the Activities Director at Atria Cottage Village in Lubbock about Bob Heinonen's performance as Old Rip Ford on April 29, 2005.

    Excellent performance as usual. Remington Park residents in Baytown, Texas, always look forward to seeing a Texas Heroes presentation. We always welcome this fine group to come and make Texas history come alive for our residents.

    How do you feel about our service to you? Your service is always top notch.

     

    This is from Ms. Danelle Warnke who is the Activities Director at Remington Park at Baytown in Baytown about Bob Heinonen's performance as Isaac Cline on May 17, 2005.

    We were very much impressed with Mr. Bob Heinonen's performance. He was on time and never faulted in his presentation of George Durham. The dress was neat and told of that time and "job" he held. Mr. Heinonen was very friendly and had time to stay and answer all the questions. I would like to hear him again and learn more about Texas History. (I am from Alabama)

    How do you feel about our service to you? Everything you said you would do was done. No trouble at all. Thank you for that.

     

    This is from a resident at Collier Park Retirement Community in Beaumont about Bob Heinonen's performance as George Durham on April 21, 2005.

    Loved it as always! Very knowledgeable to answer questions after the performance.

    This is from a resident at The Terrace at Clear Lake in Webster about Bob Heinonen's performance as William Barret Travis on April 21, 2005.

    I think that the services you provide to the community is outstanding. Its away of keeping Texas history alive for our younger generations. The performances are informative and enjoyable for all ages. Would love to have you back again in the future.

    This is from Brenda Burnell who is the Activities Director at Signature Pointe on the Lake in Dallas about Bob Heinonen's performance as Isaac Cline on April 6, 2005.

    The show was awesome!! It's rare that anything manages to hold my residents attention the way your performance did. They are already asking for a return show.

    How do you feel about our service to you? Excellent

     

    This is from Debbi Cooper who is the Activity Director at Stone Brook Senior Community in San Marcos about Bob Heinonen's performance as William Barret Travis on March 24, 2005.

    This is our third experience with Texas Heroes; we knew the quality of the entertainment! Mr. Edmondson was no exception! We saw Sam Houston! We look forward to our next historian!

    We thoroughly enjoy these programs! So many of our residents have thanked us for having these programs. Regardlesss of age we are always able to learn and we do appreciate this service.

    This is from Leslie Gillespie who is the Activities Director of Independent Living at Parkwood Retirement Community in Bedford about Jack Edmondson's performance as Sam Houston on March 10, 2005.

    We have been doing business with Bob Heinonen for many years. His love and respect for Texas history are apparent with every performance. He is dependable, knowledgeable, and professional in every sense of the word. His commanding presence as William Barret Travis captivates the audience from the moment he steps onto the stage. I highly recommend Bob Heinonen and his Texas Heroes to any group who wants to bring Texas history to life.


    This is from Anne McGaugh who is the Curator of Education at the Star of the Republic Museum at Washintgton-on-the-Brazos about performances by Texas Heroes during the official Texas Independence Day celebration the weekend of March 5-6, 2005.

    We enjoyed Helen Garrison's portrayal of Cynthia Ann Parker very much. Her costume was beautiful & very authentic and her portrayal was very realistic.


    How do you feel about our service to you? Very good.

     

    This is from Ms. Danelle Warnke who is the Activities Director at Remington Park at Baytown in Baytown about Helen Garrison's performance as Cynthia Ann Parker on March 8, 2005.

    It really brings out history and makes it come alive when we see you portray characters such as Charles Goodnight. I especially enjoyed the question and answer sessions that you allowed us to have both before and after your presentations.


    How do you feel about our service to you? You've always been very responsive to our requests for you to come do a presentation and we've been very pleased with your service.

     

    This is from Ms. Danelle Warnke who is the Activities Director at Remington Park at Baytown in Baytown about Bob Heinonen's performance as Charles Goodnight on January 13, 2005.

    We were all very excited about the prospect of meeting "Cynthia Anne Parker" and we were not disappointed! Watching and listening to Ms. Garrison was as close to Cynthia Anne as one could get. We felt as tho she was telling her own story. The emotion was so real. The Q & A afterwards was also very interesting and informative. Lots of "extra" info.


    How do you feel about our service to you? I have worked with many performers and have never felt as good about an activity as with "Texas Heroes". Performers are on time, and prior attention to detail is great! We hope to see and get to know many more of the "Texas Heroes."

     

    This is from Ms. Leslie Gillespie at Parkwood Retirement Community in Bedford about Helen Garrison's performance as Cynthia Ann Parker on January 13, 2005.

    How do you feel about our service to you? I think your service is inspirational. Keeping history alive and entertaining is truely important. I will use it every chance we get...

     

    This is from Mr. Randall Slinkard of the Gray Masonic Lodge in Houston about the performance of Jim Hodges as Sam Houston on January 6, 2005.

    I was quite impressed with the presentation. Having the sound of the coyotes in the background was perfect. The camp fire was quite impressive.


    How do you feel about our service to you? Excellent

     

    This is from a resident at The Terrace at Clear Lake in Webster about the presentation of A Cowboy's Christmas by Bob Heinonen on December 16, 2004.

    Texas Heroes has performed several times for us, and always it is a hit with our residents. I have a few residents who have asked for video tapes of the performance to send to loved ones. Texas Heroes is a fabulous experience - a true history lesson for any age!


    How do you feel about our service to you? Professional is how I describe Texas Heroes before, during, and after every performance.

     

    This is from Ms. Michelle Hitz at Merrill Gardens in Wichita Falls about the performance by Helen Garrison as Hallie Crawford Stillwell on November 9, 2004.

    We are always, and should be, aware of our founding fathers, especially George Washington. Jim Hodges is an old acquaintance of mine and a very talented presenter of historical people and events.


    How do you feel about our service to you? Excellent

     

    This is from a resident at The Terrace at Clear Lake in Webster about the performance by Jim Hodges as George Washington on October 7, 2004.

    Very well received. Many favorable comments. Interesting costume. Dramatic performance (gestures & stance very appropriate for character.)


    How do you feel about our service to you? Very good. Well organized.

     

    This is from Ms. Barbara Lee who Activity Director for Westminster Manor in Austin about the performance by Bob Heinonen as William Barret Travis on October 8, 2004.

    The audience of approximately 600 people were totally captured by the performance. Not a sound was heard as all were engrossed. Even the busboys stopped clearing dishes and watched.


    How do you feel about our service to you? Everything was handled in a thoroughly professional manner. Communication on arrangements was excellent.

     

    This is from Mr. Bob Noble of Northrop-Grumman Corporation who was the Program Chair for IEEE Autotestcon 2004 in San Antonio about the performance by Bob Heinonen as William Barret Travis on September 22, 2004.

    Some folks were skeptical of just how entertaining this program might be. What a delightful surprise they had! Mr. Heinonen was simply fabulous - it was as though Colonel Travis was right in front of us! The Q&A section was very informative - even our most studied "historian" learned something new.


    How do you feel about our service to you? The contacts prior to the performance were very helpful. Nice to know that everything was still "ago"!

     

    This is from Ms. Leslie Gillispie who is the Activities Director of Parkwood Retirement Community in Bedford about the performance by Bob Heinonen as William Barret Travis on September 23, 2004.

    LaJuanna Faught did an excellent job as Aunt Sukey Boyd, pioneer worman, for our Pioneer Day event. Her friendliness, interaction with our residents, and striking costume was great. We enjoyed her very much.


    How do you feel about our service to you? Service was professional and prompt.

     

    This is from Ms. Mary Petty who is the Activities Director for the Rosewood Estates Retirement Community in Tyler about the performance by LaJuanna Faught as Aunt Sukey Boyd on September 11, 2004.

    Bob Heinonen was outstanding as "Charles Goodnight" -- we are still receiving rave reviews. One person in the audience said she has never been on a horse in her life, but felt as she was actually on the trail drive during the storytelling. Another person, who is normally bored with theater performances, is still talking about how much he enjoyed the evening with "Charles Goodnight." We are already making plans for our next Texas hero.


    How do you feel about our service to you? There is only one word to describe the service you gave us -- EXCELLENT!

     

    This is from Ms. Wybra Holland who was the Event Coordinator for the Bay Area Heritage Society of Baytown about the performance by Bob Heinonen as Charles Goodnight on August 14, 2004.

    I love these programs. I'm still learning Texas history. There must be many characters you develop as well as you did Isaac Cline. Texas cowboys poetry fascinates me. I'd love to go to Alpine.

    Every program I've seen has been wonderful. My friend whose been here for years loves your work and made sure I didn't miss any of your programs.

    Diane [Parrett, Activities Director] deserves an A+ for having you in her schedule!


    This is from a resident at Collier Park Retirement Community in Beaumont about the performance by Bob Heinonen as Isaac Cline on August 13, 2004.

    I have lived at Terrace at Clear Lake almost 3 years. I have seen most of the Texas Heroes performers in that time. They have all been very good in their presentations. We had a great audience today to see Helen Garrison perform as Cynthia Ann Parker. She did an excellent job and we all took part in the questions and answers part.


    How do you feel about our service to you? I am completely satisfied with your service to the residents here.

     

    This is from a resident at The Terrace at Clear Lake in Webster about the performance by Helen Garrison as Cynthia Ann Parker on August 19, 2004.

    -- Great oratory skills! Great storyteller!
    -- Very convincing -- played the character well.
    -- Good eye contact -- captivated the audience.
    -- Parts of the story weren't as exciting as others, but overall a great act.
    -- Made me proud to be a Texan!
    -- Staying after the performance to answer questions was great!


    This is from Ms. Pam Tedford at Katy House in Denison about the performance by Bob Heinonen as George Durham on August 18, 2004.

    Certificate of Appreciation

    Excellent performance!


    How do you feel about our service to you? Excellent!

     

    This is from Ms. Linda Edwards at Arkansas House in Arlington about the performance by Jack Edmondson as James Bowie on June 4, 2004.

    Charles Goodnight was great. One of the best we have had. All residents enjoyed the performance, especially our men. Much of the information is new to us and different, more detailed than your Texas History text. I particularly enjoy how Bob talks to the audience and makes a connection with them as the character before he starts the program. He has their full attention.


    How do you feel about our service to you? Always provides promotional sheet before performance. Bob always comes early and is ready to perform. The costumes are great!

     

    This is from Ms. Ameka Mobley at Park Central Retirement Community in Amarillo about the performance by Bob Heinonen as Charles Goodnight on June 22, 2004.

    "She said this was her 1st time to perform H.C.S. [Hallie Crawford Stillwell] in the 1st person. She was fabulous! You would never know she hadn't performed it before! Several residents wondered if that was actually H.C.S. up there, but then said - no, she's not old enough."
    "We all loved her - very engaging - one of best TX Heroes performances ever - she also brought pictures of H.C.S. to show for any interested at the end - perfect! Really brought it to life!"


    This is from Ms. Jaime Prideaux at Parc Place Retirement Community in Bedford about the performance by Helen Garrison as Hallie Crawford Stillwell on June 7, 2004.

    Bob Heinonen brings his characters to life and enthralls his audience of senior citizens at our community. Our seniors thoroughly enjoy programs that vary from the usual singalongs and piano recitals. Even at 90 yrs. people are still interested to learn new things.


    This is from Ms. Elizabeth Varela at Grand Court - Greatwood in Sugar Land about the performance by Bob Heinonen as Charles Goodnight on June 3, 2004.

    The comments from the residents were over and over "one of the best programs we have ever had!" Many of them are Texas history buffs and found the program to be very factual. I could not have been more pleased with your performance.


    How do you feel about our service to you? As far as the service you provide it was very professional. I appreciate being able to do so many things through email. Our requests for the additional poster was promptly delivered.

     

    This is from Ms. J. J. Gurley at The Montevista at Coronado in El Paso about the performance by Bob Heinonen as William Barret Travis on April 27, 2004.

    The residents were very entertained. They enjoyed the history. It was well spoken, very clear and at great volume.


    How do you feel about our service to you? Service was great. It was nice to finally meet Bob.

     

    This is from Ms. Ginger Johnson who is the Activity Director at Hearthstone at Rivershire in Conroe about the performance by Bob Heinonen as Stephen F. Austin on April 20, 2004.

    Texas Heroes is wonderful! There has not been one performance our residents have not enjoyed, learned from, and talked about. We always look forward to the next performance. Thank you Bob!


    How do you feel about our service to you? Couldn't be better!.

     

    This is from Ms. Kathie Calderon who is the Activity Director at Village On The Park - Steeplechase in Houston about the performance by Bob Heinonen as Stephen F. Austin on April 21, 2004.

    "Very professional programl."
    "Enjoy costumes."
    "Learning interesting facts about Texas history that we did not know or hear about in history text."
    "Very entertaining."

    Residents keep coming back to hear more stories.


    How do you feel about our service to you? Supplying flier to post around facility is appreciated. Professional storytellers.

     

    This is from Ms. Ameka Mobley who is the Activities Director at Park Central Retirement Community in Amarillo about the performance by Bob Heinonen as Stephen F. Austin on March 16, 2004.

    The performer stayed in character of George Durham and portrayed him well. His audience was enthralled. I feel that young Texas History students would benefit greatly in this performance. We Seniors loved it. It made Texas history come alive.


    How do you feel about our service to you? Please continue to send Texas Heroes for our entertainment.

     

    This is from Ms. Kelly Martinez who is the Activities Director at The Terrace at Clear Lake in Webster about the performance by Bob Heinonen as George Durham on March 25, 2004.

    Our resident's love Texas Heroes! Each performance keeps them talking even days after. We incorporate the performance into an open house and invite family & friends of our residents. It's a great way for people to be entertained and learn about our community. We can't wait for the next one.


    How do you feel about our service to you? Service is fantastic. Very professional and everything is handled in a timely manner.

     

    This is from Ms. Michelle Hitz at Merrill Gardens in Wichita Falls about the performance by Bob Heinonen as Stephen F. Austin on March 15, 2004.

    Excellent job, presented well, stayed in character, added humor, kept the residents interest. The residents enjoy your visits & presentation. Some of the older residents could remember some of the later times he spoke of.


    This is from Ms. Pam Tedford who is the Administrator at Katy House in Denison about the performance by Bob Heinonen as Charles Goodnight on March 11, 2004.

    Fantastic


    This is from Ms. Diane Parrett who is the Activities Director at Collier Retirement Community in Beaumont about the performance by Bob Heinonen as Stephen F. Austin on February 13, 2004.

    Our audience was enthralled. A mostly senior crowd, Bob's performance really held their attention and there were alot of questions afterwards. We're having him back as Charles Goodnight!


    How do you feel about our service to you? Very efficient, I appreciated receiving the W-9 without having to request it.

     

    This is from Ms. Ellen Pfeiffer who is the Community Relations Director at Homewood Residence at Shavano Park in San Antonio about the performance by Bob Heinonen as William Barret Travis on January 15, 2004.

    The residents truly enjoyed the performance. They were able to listen & hear very clearly. The performer made it seem as if the residents were taken back in time. The performer dressed and acted the part very well.


    How do you feel about our service to you? Very timely, courteous, and overall enjoyable.

     

    This is from Ms. Diana Rodriguez who is the Activity Director at Homewood Residence at Corpus Christi in Corpus Christi about the performances by Bob Heinonen as William Barret Travis on January 7, 2004.

    I heard great comments from the residents coming out of the Community Room. A few commented they were sorry they missed it. A few were from another state. I overheard a resident say how amazing your mannerisms adhered to the characters aging through the years of his life. We seem to like it. What a way to educate others on history of our nation.


    This is from Ms. Kelly Martinez who is the Activities Director at The Terrace at Clear Lake in Webster about the performance by Bob Heinonen as Stephen F. Austin on December 12, 2003.

    Excellent job. Made history come alive and made me aware of facts that I didn't know. Great costuming, stayed in character during the entire performance, character emotion was seen. Will recommend you to other organizations.


    How do you feel about our service to you? Excellent, friendly, helpfull

     

    This is from Ms. Pam Tedford who is the Administrator at Katy House in Denison about the performance by Bob Heinonen as William Barret Travis on December 16, 2003.

    This was an absolutely great performance. We are an Assisted Living for Seniors & we invited a 3rd grade history class to watch & they loved it!


    How do you feel about our service to you? It was great service! 

     

    This is from Ms. Danelle Warnke who is the Activities Director at Remington Park at Baytown in Baytown about the performance by Bob Heinonen as William Barret Travis on September 17, 2003.

    "Isaac Cline, the 1900 Storm, who wants to hear about that?"
    "We wanted to show our support for all the hard work you do so we attended this event."
    "We became so captivated by the performance and learned so much."
    "It was very interesting and such a wonderful way for all ages to learn about history," said one resident.

    As Activity Director of a senior retirement community in Deer Park, I felt it was important to schedule this performance during the month of September which is remembrance month. Life forever changed on September 8, as did for thousands of people who survived the 1900 hurricane.

    When I scheduled Texas Heroes visit, little did I know that hurricane Isabel would have just crossed my beloved state of Virginia. Fortunately my family made it through Isabel. She is to be the worst storm since 1933. Now I need to research the 1933 storm that hit Virginia. Maybe I can find someone to tell me about it on my next visit home.

    Will folks still want to know about Isabel 100 years from now? I think so.

    Thanks to Texas Heroes, we continue to give respect and remembrance.


    How do you feel about our service to you? Excellent 

     


    This is from Ms. Donna Bowers who is the Activity Director at The Waterford at Deer Park in Deer Park about the performance by Bob Heinonen as Isaac Cline on September 19, 2003.

    Outstanding performance again!. This is the fourth Texas Heroes performance we've had and each one has brought dramatically different personalities, dress, culture. They've felt as if we experienced what it truly was like to know each individual character. Thanks!


    How do you feel about our service to you? Excellent 

     

    This is from Ms. Linda Edwards who is the Events Director at Arkansas House in Arlington about the performance by Bob Heinonen as Stephen F. Austin on August 15, 2003.

    Our residents cannot wait for each performer to arrive. All have been outstanding & very will prepared. We love it because it is not just the topic of the day, but for many days afterward our building is still buzzing! When a program inspires an elder to get a new book & read it, it is a program worth any price!


    How do you feel about our service to you? Always well organized & timely. 

     


    This is from Ms. Ameka Mobley who is the Activities Director at the Park Central Retirement Community in Amarillo about three performances by Bob Heinonen as George Durham on July 1, 2003.

    Helen Garrison was awesome. She was so warm and friendly. Very interesting.


    How do you feel about our service to you?  Wonderful, very professional. Friendly, cheerful and informative.

     

    This is from Ms. Betty Haneline who is the Activities Director at the Forum at Memorial Woods in Houston about the performance by Helen Garrison as Cynthia Ann Parker on April 3, 2003.

    Performance was great! The residents enjoyed it very much.


    How do you feel about our service to you?  Your are very organized and seem to have thought of everything needed. Thanks!

     

    This is from Ms. Merilyn Vantine who is the Resident Services Director at Town Village in Arlington about the performance by Helen Garrison as Cynthia Ann Parker on January 13, 2003.

    The residents really like the actors. They have a great time! Always a great performance.

     

    This is from Ms. Nellie Palmer who is the Activities Director at Hearthstone at the Mainland in Texas City about the performance by LaJuanna Faught as Deline Rose on January 14, 2003.

    Helen came in plenty of time before the performance, was dressed in an interesting way to portray the part, was excellent in relaying the story -- I even had a couple of tears it seemed so real. She portrayed Cynthia so much like it might have been, with feelings as a woman would feel, but with such strength that must have been required in the real Cynthia's life.


    How do you feel about our service to you?  Excellent!! Thank you for all that you do to help us have MUCH success with your events.

     

    This is from Ms. Linda Edwards who is the Events Director at Arkansas House in Arlington about the performance by Helen Garrison as Cynthia Ann Parker on November 15, 2002.

    The performance was excellent. Our residents were spell-bound. You could hear a pin drop. With the strength of Goodnight's character, one of our residents was in total shock when "Goodnight" completed, took off his beard, and she realized he was not the "real" Goodnight. We all learned so much more about ranching life and felt we truly experienced what Goodnight must have gone through. What to some might not have been interesting was extremely interesting presented in the manner we were able to see.


    How do you feel about our service to you?  Excellent

     

    This is from Ms. Linda Edwards who is the Events Director at Arkansas House in Arlington about the performance by Bob Heinonen as Charles Goodnight on July 12, 2002.

    Residents were very impressed. The voice was very clear and precise - enabled those with hearing aids to hear clearly. The fact that a microphone was not used was a blessing for many.


    How do you feel about our service to you?  Great! Very kind - whether I've been available or had to put off calls. Thanks so much!

     

    This is from Ms. Ruby Castillo who is the Activities Director at The Remington at Vally Ranch in Irving about the performance by Bob Heinonen as William Barret Travis on October 18, 2002.

    Your program was especially helpful for those residents who moved from another state and now live in Texas to be near family and friends.


    This is from Ms. Pat Waggoner who is the Activities Director at the El Dorado Retirement Residence in Richardson about a performance by Bob Heinonen as William Barret Travis on September 20, 2002.

    The program was very informative and everyone said it was great. Thanks.


    How do you feel about our service to you?  It was great.

     

    This is from Ms. Jan Cantrell with the Junior Shakespeare Club of Sherman in Sherman about a performance by Jack Edmondson as James Bowie on October 8, 2002.

    He was wonderful! The residents really loved him. We just love Texas Heroes!


    This is from Ms. Marlene Norris who is the Activities Director at The Vintage in Denton about a performance by Jack Edmondson as James Bowie on October 4, 2002.

    We have many retired teachers and they enjoyed the program very much. I also liked the fact that the program appealed to both men and women.


    This is from Ms. Norma Daniel who is the Activities Director at Oak Shadows Allendale in Houston about a performance by Bob Heinonen as William Barret Travis on September 25, 2002.

    Excellent program


    How do you feel about our service to you?  Very pleased

     

    This is from Ms. Maria Reyes who is the Activities Director at the Gardens of Richardson in Richardson about a performance by Jack Edmondson as Sam Houston on September 5, 2002.

    I was very pleased as well as the residents were very pleased with the performance. It's amazing to think that the characterization was so real from the moment the costume was put on - I thought he was a resident.


    How do you feel about our service to you?  Excellent as always! You went out of your way and always do - Thank you so much.

     

    This is from Ms. Mary Jackman who is the Activities Director at The Summit at Westlake Hills in Austin about the performance by Bob Heinonen as Charles Goodnight on July 24, 2002.

    Enjoyed the character & LaJuanna's portrayal of Molly. Elders really enjoyed the costume. The material presented afforded everyone the opportunity to laugh! We cannot wait for Texas Heroes to return.


    How do you feel about our service to you?  Very pleased.

     

    This is from Ms. Ameka Mobley who is the Activities Director at the Park Central Retirement Community in Amarillo about three performances by LaJuanna Faught as Molly Bailey on July 24, 2002.

    What a fabulous service! Our residents really enjoy each character you have done for us. Not being a native Texan I enjoy the programs as a fun way to get to know Texas history!


    How do you feel about our service to you?  Great service - very orderly and easy to handle!. Thanks for the FYI's! They serve as great reminders - a huge help to a busy activity director. ["FYI's" refers to the monthly newsletter we FAX to Activity Directors and Marketing Directors in retirement communities.]

     

    This is from Ms. Melinda Cox who is the Activities Director at the Carriage Inn in Bryan about a performance by Bob Heinonen as Charles Goodnight on July 31, 2002.

    Very nice people! Waited until all residents arrived which threw performance off by about 20 minutes. Very cooperative! Thanks!


    How do you feel about our service to you?  Everything is always handled efficiently and responsibly. I get everything I need in a timely manner prior to the performance.

     

    This is from Ms. Lori Davis who is the Activities Director at the Carriage Inn in Huntsville about a performance by Elizabeth Seibert as Susannah Dickenson on July 13, 2002.

    The residents really enjoy seeing the actors perform. They find them very interesting. I think your performances are excellent. They keep you interested through the whole hour.


    This is from Ms. Nellie Palmer who is the Activities Director at Hearthstone at the Mainland in Texas City about a performance by James Hodges as George Washington on July 5, 2002.

    Very pleased. Any problems were totally on the part of the audience...they are not as well behaved as they were last year. Sorry Pioneer Lady. If budget allows will use you next year. I appreciate how easy the instructions on payment were. There was no confusion on what was expected from me. Thanks!


    How do you feel about our service to you?  Wonderful!

     

    This is from Ms. Miranda Bauer at the Benbrook Public Library in Benbrook about a performance by Linda Sanders as the Pioneer Lady on June 19, 2002.

    Mr. Jack Edmondson was wonderful! If your other entertainers are this good -- we will call again!


    How do you feel about our service to you?  Wonderful

     

    This is from Ms. Ruby Plowman at the Crowley Public Library in Crowley about a performance by Jack Edmondson as Charles Goodnight on June 12, 2002.

    The residents loved it. They like the costumes and history.


    How do you feel about our service to you?  Wonderful, I wish I had more entertainers as organized as you.

     

    This is from Ms. Laura Schaefer who is the Activities Director at The Hampton at Post Oak in Houston about a performance by Bob Heinonen as William Barret Travis on June 13, 2002.

    Texas Hero actors are "charming and entertaining and very educational." Their acts have been varied - always upbeat, professional and fun for our residents. Our residents expect the best, and I know that is exactly what they will get.


    How do you feel about our service to you?  Very good. No problems.

     

    This is from Ms. Leslie Fleitman who is the Activities Director at The Renaissance in Sherman about a performance by Jack Edmondson as Sam Houston on June 12, 2002.

    I had a very positive response from the residents who came. They were interested to learn what other characters are available for presentations.


    How do you feel about our service to you?  Very good. I appreciate the contract and flyers.

     

    This is from Ms. Laura Myles who is the Activities Director at Lakewood Village Christian Care Center in Fort Worth about a performance by Bob Heinonen as Stephen F. Austin on May 21, 2002.

    The professionalism of your presentation, appearance in costume as Stephen F. Austin was thoroughly enjoyed by all who attended. Thank you once again for a wonderful insight into the individual and his role in shaping Texas History.


    This is from Ms. Betty Haneline who is the Activitiies Director at Forum at Memorial Woods by Marriott in Houston about a performance by Bob Heinonen as Stephen F. Austin on May 7, 2002.

    Texas Heroes is the best thing that ever happened to AmeriPark. Residents love the history. It kind of brings back memories. And they always have a good crowd. Keep up the good work because we enjoy it so much.


    How do you feel about our service to you?  Great

     

    This is from Ms. Melissa Brower who is the Marketing Director at Ameripark Austin in Austin about a performance by Jack Edmondson as James Bowie on May 3, 2002, and our previous 6 performances at their facility. They have scheduled one character a month through March, 2003.

    “Wonderful! My residents want Jack to return & do Jim Bowie in the fall!


    This is from Ms. Marlene Norris who is the Activities Director at The Vintage Retirement Community in Denton about a performance by Jack Edmondson as Sam Houston on May 24, 2002.

    “Wonderfully authentic, well received, and extremely educational - would recommend Texas Heroes to any group or organization that wants the personal touch in learning Texas history.”

     

    This is from Ms. Teresa Duckworth who is the Activities Director for Cottonwood Estates in Plano about a performance by Bob Heinonen as Stephen F. Austin on April 19, 2002.

    “Most was ladies who attended this one and was very impressed by the information she gave as to how they lived back in her time.  So far all performances have been awesome.  ”

     

    This is from Tina Ferriera who is the Activities Director at Atria in Grapevine about the performance by LaJuanna Faught of Deline Rose on March 5, 2002.

    “Great presentation and interaction with my residents.  You truly held their attention and entertained them, too. (along with the staff!)  Thank you for coming”

     

    This is from Sandy Cowart who is the Activities Director at Brighton Gardens San Antonio by Marriott about the performance by Bob Heinonen of Stephen F. Austin on March 1, 2002.

    “I just wanted to let you know that I have heard several positive comments about the Cynthia Ann Parker portrayal performed here last week.  The residents really enjoyed it!.

     

    I received your 2002 calendar and will contact you regarding another date.”

     

    This is from Susan Murphy who is the Activities Director at The Terrace at West University in Houston about the performance by Helen Garrison of Cynthia Ann Parker on January 24, 2002.

    “He was very good.  The residents were very impressed with his appearance and performance.  The time line he provided helped to keep facts/dates in sequence.”

     

    This is from Laura Schaefer who is the Activities Director at The Hampton at Post Oak in Houston about the performance by Jim Hodges of Sam Houston on January 23, 2002.

    “Ms. Garrison’s storytelling was a wonderful way to learn about this Texan’s unique life.  Our residents enjoyed her performance!”

     

    How do you feel about our service to you?  “Excellent.”

     

    This is from Tracy Ahrens who is the Activities Director at Epoch Assisted Living of Tanglewood in Houston about the performance by Helen Garrison of Cynthia Ann Parker on January 24, 2002.

    “Comments from residents at Arkansas House:

    ‘Outstanding’

    ‘I never liked history in school – but this performance was wonderful.  I liked history today!’

    ‘The performance was excellent – but the questions and comments afterwards added so much to learning about Alamo history.’

    ‘Superb quality of performance.  Hearing about the clothing was interesting.’

    ‘Let’s do it again!’”

     

    How do you feel about our service to you?  “Excellent.  The marketing ideas page was helpful.  I appreciate the timely way the material & information was sent.  Questions were answered.  I felt secure that the performance was going to go very well.”

     

    This is from Linda Edwards who is the Activities Director at Arkansas House in Arlington about the performance by Bob Heinonen of William Barret Travis on January 13, 2002.

    “Delightful performance, very informative in a fun & unusual way.  Colorfully costumed with totally authentic props!  As soon as the performance ended, my residents asked, ‘When will they be here again?’.”

     

    How do you feel about our service to you?  “Fabulous communications, very friendly, excellent!”

     

    This is from Tracey Pedder who is the Activities Director at Colonial Lodge of Plano in Plano about the presentation by Bob Heinonen of Rip Ford’s Texas Christmas on December 13, 2001.

    “Wonderful!  Jack was excellent – his historical knowledge, his portrayal and willingness to answer questions.  In addition, he mingled before and after his performance with our members and the men who attended.

    We are hoping next year’s Program Chair will request [Jack as] “Sam Houston.””

    How do you feel about our service to you?  “Excellent!”

    This was from Ruth Allard, Program Chair, Las Colinas Women’s Association in Irving about the performance by J. R. “Jack” Edmondson as James Bowie on October 22, 2001.

    “Jack Edmondson’s portrayal of Sam Houston was excellent!  He kept the audience spell bound throughout this presentation.  He had the ability to paint a verbal  picture of the battles, the territory & the people which made you feel he was actually there.  I would highly recommend him .”

     

    How do you feel about our service to you?  “You do a great job – very efficient.”

     

    This is from Eva Ann Pogue of the Lancaster Chapter of the National Senior’s Friends Association about the performance by Jack Edmondson as Sam Houston on October 16, 2001.

    “The performance was excellent.  What a wonderful and fun way to learn about Texas’ great history.  Bob Heinonen kept the seniors attention with his presentation on Travis.  We are looking forward to his next visit.”

     

    This is from Martha Tilotta who is the Activities Director at The Terrace at Willowbrook in Houston about the performance by Bob Heinonen as William Barret Travis on October 16, 2001.

    “The performance on Sept. 26 was absolutely marvelous.  With all the history folks we have here at the Summit, they really enjoyed the performance.  Many have commented that they can't wait to get more characters back.  Not to let this go unmentioned, the professionalism in dealing with the booking process has been a breeze.  Keep up the good work and know that you are always welcome at the Summit at Westlake.”

     

    This is from Mary Jackman who is the Program Director at The Summit at Westlake Hills in Austin about the performance by Bob Heinonen as William Barret Travis on September 26, 2001.

    “To Bob Heinonen, whose depiction of SFA [Stephen F. Austin] captures the real man ----“

     

    Greg Cantrell, author of the definitive biography on Stephen F. Austin (Stephen F. Austin – Empresario of Texas), autographed his book for Bob after Greg watched Bob perform at the “Stephen F. Austin Symposium” on November 3, 2001, at the Star of the Republic Museum, Washington-on-the-Brazos.

    “Her performance was wonderful.  She made me feel as if she had really experienced Deline Rose’s life & in fact I found myself wanting to ask her how she survived the loss of her children & the hardships she went through.”

    How do you feel about our service to you?  “It’s great!”

    This was from Sherry LeBlanc who is the Activities Director for Collier Park Retirement Community in Beaumont about the performance by LaJuanna Faught as Deline Rose on October 10, 2001.

    “Residents really enjoyed William B. Travis.  Enjoyed Stephen F. Austin although not as colorful as Travis.  Very professional and outstanding portrayals.”

    How do you feel about our service to you?  “Very professional and cordial.”

    This was from Mary Petty who is the Activities Director for Rosewood Estates Retirement Residence in Tyler about a performance  by Bob Heinonen as Stephen F. Austin on October 10, 2001.  The reference to Travis is for a previous performance by Bob Heinonen as William Barret Travis.

    “Bob Heinonen’s portrayal of Stephen F. Austin was wonderful.  Many of the residents are native Texans and all were impressed with the costume, facts and overall performance.  We are looking forward to many more performances with other “Texas Heroes”.  Thank you for an enjoyable evening.”

    How do you feel about our service to you?  “Well organized, very professional and informative.”

    This was from Laura Schaefer who is the Activities Director for The Hampton at Post Oak in Houston about the performance by Bob Heinonen as Stephen F. Austin on September 19, 2001.

    “Very interesting and informative.  Jack’s performance was full of emotion; he was very enthusiastic and convincing as Sam Houston.  The residents enjoyed the performance.  Jack’s knowledge of Texas history was evident both in the portrayal of the character and in answering questions.”

    How do you feel about our service to you?  “Excellent!”

    This was from Susan Murphy who is the Activities Director for The Terrace at West University in Houston about the performance by Jack Edmondson as Sam Houston on September 5, 2001.

    “WOW!  Jack Edmondson was terrific as “Sam Houston”!  Very professional performance!  Our community is looking forward to visiting with “Rip Ford” and “Molly Bailey”.

    Thanks for bringing history alive!!!

    This was from Tracey Ahrens who is the Activities Director for Epoch Assisted Living in Houston about the performance by Jack Edmondson as Sam Houston on September 7, 2001.

    William Barret Travis on June 8- “Outstanding performance.  The residents were very attentive & absorbing every word.  It was very easy to get caught up in the character.  I had nothing but compliments on the program.  Everyone is anxious for the next character.”

     

    Deline Rose on August 17 - “Wonderful performance.  Held the attention of our residents.  This has definitely been a successful series.”

     

    How do you feel about our service to you?  “Very pleased!  Your great to work with!”

     

    This was from Tammy Childress, Activities Director for the Temple Meridian Retirement Community in Temple about the performances by Bob Heinonen as William Barret Travis on June 8, 2001, and LaJuanna Faught as Deline Rose on August 17, 2001.

    “Thank you for an educational and entertaining presentation.  The question and answer session was well received.”

    How do you feel about our service to you?  “I appreciated the packet of information that I received a few weeks prior to the show.”

     

    This was from Laura Myles, Activities Director for Lakewood Village in Fort Worth about the performance by Bob Heinonen as William Barret Travis on August 7, 2001.

    “A great performance!  My residents thoroughly enjoyed it.  We are looking forward for the next Texas Hero to visit our facility.  Thank you so much for starting a great program for a great state!”

     

    This was from Tish Howie, Activities Director for The Terrace at Clear Lake in Webster about the performance by Bob Heinonen as Stephen F. Austin on August 10, 2001.

    “I am replying on all actors at one time, because I thought it would be easier! 

     

    We were very happy with all of them.  I was especially appreciative of the way they came early, visited and posed for pictures with all residents, and waited for their performance time.  That often takes patience with seniors, and we do appreciate it.

     

    The actors were authentic and knowledgeable…I have not had one resident complain that the actors did not know the answers to their questions.

     

    I had many residents remark that they enjoyed the entire presentation…..”

     

    This was from Donna Butcher, Activities Director and David Ewing, Executive Director for Crescent Point in Cedar Hill about lunch-time performances four days in a row by Bob Heinonen as William Barret Travis, LaJuanna Faught as Deline Rose and Bob Heinonen as Old Rip Ford on August 14-17, 2001.


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